Delivery

TIME OF DELIVERY & TRANSPORT

Delivery of goods from Kristina Krogh is considered complete when the customer has received the goods. All orders are delivered via GLS and PostNord as parcel post, which makes it possible to trace the parcel.

NB! Orders with only postcards and notebooks are shipped as regular letters without tracking.



WORLDWIDE SHIPPING – TO YOUR BUSINESS OR HOME ADDRESS?

We will happily ship to your home address, but for the fastest delivery and best tracking options, we suggest that you use a business address.

Please note: All Danish orders will be delivered to the nearest GLS parcel shop.



TIME OF DELIVERY

The delivery guidelines below are approximations and not a guarantee of delivery within the stated time (we cannot take responsibility for delays out of our control such as customs delays etc.):




DELIVERY PRICES

All delivery prices are flat, meaning you can buy as many goods as you like, and we will still just charge you for shipping once.

FREE WORLDWIDE SHIPPING – Get free shipping on orders above 250 Euro. Use this discount code in checkout: FREE

Denmark: €2.50 ( ~18 DKK ) Delivered to the nearest GLS parcel shop.
Germany: €9.50
Netherlands: €9.50
Belgium: €9.50
Sweden: €11.50 ( ~109 SEK )
Luxembourg: €13.00
Poland: €13.00
Austria: €15.00
United Kingdom: €15.00 ( ~12.80 GBP )
France: €15.00
Norway: €20.00 ( ~183 NOK )
Switzerland: €20.00 ( ~21 CHF )
Spain: €20.00
Italy: €20.00
Portugal: €22.00
Finland: €22.00
Iceland: €27.00
United States: €27.00 ( ~28.90 USD )
Canada: €27.00 ( ~38.40 DKK )
Mexico: €27.00
Australia: €27.00 ( ~37.80 AUD )
New Zealand: €27.00 ( ~41 NZD )
Asia: €34.00
Rest of world: Please find the delivery price for your country in checkout. If your country is not available when checking out, please contact us at: hello@kkrogh.dk

All countries: Orders with only postcards and notebooks are shipped as regular letters without tracking – Shipping cost: €6.00



SHIPPING

All goods are sent from Copenhagen, Denmark and can be shipped worldwide. Freight charges will appear from the order confirmation before you pay. We carefully pack goods in protective boxes or tubes to secure that products will arrive in perfect condition.

However, if the content is damaged upon receipt, please report this to us immediately or at the latest 2 days after receipt to: hello@kkrogh.dk



TRACKING

We forward all goods as parcel post, which makes it possible to trace the parcel. If your parcel does not arrive or you get impatient, please contact us with your order number at: hello@kkrogh.dk.

NB! Orders with only postcards and notebooks are shipped as regular letters without tracking.



IF YOU ARE NOT HOME UPON DELIVERY

If you are not home upon delivery, your package will instead be delivered to a post office near you, so that you can collect it at a later time. GLS or your local postal service will advice you about this. You will receive an e-mail or an note in your inbox/mailbox with information on where to pick up your package. (Please note: All Danish orders will be delivered to the nearest GLS parcel shop).

Please note! You have then a maximum of 10 working days to come and pick it up. If your package is not picked up within 10 working days it will be returned to Kristina Krogh. A second delivery attempt will be payed by the Buyer.



SECOND DELIVERY ATTEMPT

If your order is returned to us through no fault of our own (incorrect delivery address), you will be responsible for the extra delivery charge to cover the second delivery attempt, before we can send your order back to you.