FAQ

DO YOU SHIP WORLDWIDE? 

Yes, we ship to wherever you are, but for faster and easier delivery we suggest that you use a business address for delivery. Please note: All Danish orders will be delivered to the nearest GLS parcel shop (for only 18 DKK)



HOW MUCH DOES DELIVERY COST?

You can find all the information you need about delivery guidelines and delivery prices here > DELIVERY
All delivery prices are flat, meaning you can buy as many goods as you like, and we will still just charge you for shipping once.



HOW CAN I GET FREE SHIPPING?

We offer free shipping on all national and international orders above 200 Euro. Use this discount code in checkout to get your free shipping: "FREE"



HOW CAN I TRACK MY DELIVERY?

We forward all goods as parcel post via GLS or PostNord, which makes it possible to trace your parcel. If your parcel does not arrive or you get impatient, please contact us with your order number at: hello@kkrogh.dk



WHAT IF I'M NOT HOME UPON DELIVERY?

If you are not home upon delivery, your package will instead be delivered to a GLS parcel shop or a post office near you, so that you can collect it at a later time. GLS or your local postal service will advice you about this. You will receive an e-mail or an note in your inbox/mailbox with information on where to pick up your package.



DO YOU SELL YOUR ART PRINTS WITH FRAMES?

All art prints are sold unframed. They are carefully wrapped in silk paper and shipped in a cardboard tube to avoid damage during shipping. Most of Kristina Krogh's works are made in standard frame dimensions (A3 / 40x50 / 50x50 / 50x70 / 70x100 cm). It is not possible to buy frames in this shop.



I LIKE THE FRAMES YOU HAVE USED. WHERE CAN I GET THEM?

You can find information, tips and recommendations on how to frame your artwork under 'FRAMING' > here



DO YOU OFFER YOUR ART PRINTS IN CUSTOM SIZES?

It is not possible to order Kristina Krogh's art prints in custom sizes. All her art prints are only available in one size per artwork. An art print can be found in either: A3 / 40x50 / 50x50 / 50x70 or 70x100 cm.



CAN I PURCHASE AT A WHOLESALE COST?

Yes, if you are an authorized reseller it is possible to purchase at wholesale cost. Kristina Krogh collaborates with a carefully curated selection of design and interior stores around the world. To discuss wholesale arrangements, please contact the studio at: wholesale@kkrogh.dk



CAN I POST ABOUT KRISTINA KROGH ON MY BLOG/WEBSITE?

Yes, but please be sure to provide credit and a link to www.kkrogh.dk. Files from the image bank must always be credited or linked to www.kkrogh.dk. Thank you so much.



PHOTOSHOOT?

At your request we will gladly lend you products and samples for photoshoots. Just let us know what products you wish to use and in what context. Please contact the studio at: hello@kkrogh.dk





WHAT IS A LIMITED EDITION FINE ART (GICLÈE) PRINT?

The word Giclée ("g-clay"), is derived from the French verb gicler meaning "to squirt or spray". Giclée, is used to describe a fine art digital printing process combining pigment based inks with high quality archival quality paper to achieve Giclée prints of superior archival quality, light fastness and stability.


Kristina's fine art giclée prints are sequentially numbered to a fixed run of 200, 300 or 400 per artwork, signed and numbered by Kristina, and printed to the highest standard on heavy natural white (100% cotton) Fine Art paper from Hahnemühle using mineral-based archival inks. The luxurious art paper features a distinct textured surface in both look and feel.





WHAT IS HOT FOIL STAMPING?

Hot foil stamping is an exclusive printing technique that transfers metallic foils to paper at high temperatures with a metallic matrix, and is used as the first choice to ensure the best results for metallic artworks, beating PANTONE's metallic inks and silk-printing in luminosity, shininess and overall quality.

Thanks to the collaboration with our partner in Denmark – one the finest printing houses known for the high quality of their works – Kristina Krogh is also able to apply the foil stamping technique to very large dimensions, arriving at 70x100 cm (27,6x39,4 in), whereas the technique is usually bound to business cards format, making her artworks a rare feat in this area.

Kristina Krogh are using ‘real' hot gold foil stamping which is not to be confused with other gold foils techniques, like ‘faux' foil stampings, serigraphy or gold foil application with laminators, that are cheaper but that unfortunately can't reach the same high-quality results and dimensions.